Exceptional Careā€¦ Always


Emergency Room

321 Genesee Street
Oneida, NY 13421

Hours of Operation:
24 hours a day

Emergency Care

Oneida Healthcare Strives to Provide Quality Care & Reduce Wait Times

It's never fun to spend time in the Emergency Room. At Oneida Healthcare, we understand this is a stressful time for our patients and it's our goal to provide the best emergency services available in Madison and Oneida Counties. That's why our patients trust us and we receive more than 26,000 patient visits per year.

If you find yourself or someone you know in an emergency medical situation, come to the Oneida Healthcare Emergency Room, 24 hours per day, 7 days a week, 365 days per year.

Why choose Oneida Healthcare Emergency Services?
 We're working hard to reduce door-to-doctor times and improve patient satisfaction. Our kind, courteous staff strives to make you comfortable and reduce the length of your stay.

Our facilities are newly renovated with television and a kids' corner available to make your wait times more comfortable. Our emergency services department has 13 exam rooms to accommodate a large number of patients.  

Patients who visit Oneida Emergency Services can count on there being at least one doctor on hand at all times available to see them and a doctor on call 24-hours for pediatric, surgery, internal medicine, family practice, cardiology and OB/GYN coverage. Our emergency room employs nurses who are trained in emergency care and who are certified in Advanced Cardiac Life Support, so you receive the highest level of care. The Oneida ER is also home to several SANE-certified nurses who are specially trained to help victims of sexual assault.

Our emergency department is managed by Team Health. This support provides invaluable benefits to our patients because Team Health has the resources to make our emergency room more efficient and to raise our standards of care.

About the Physicians and Physician Assistants
The Emergency Department at this Hospital is staffed by physicians and physician assistants from Emergency Care Services of New York, P.C. They are experienced in treating patients needing emergency medical care. (Please see important billing information below.)

When should you come to the Oneida Emergency Room?

You should come to the Emergency Room whenever you are concerned or alarmed by your or your loved one's symptoms.

Never hesitate to come to Oneida Healthcare if you find yourself in an emergency situation. You will never be turned away due to an inability to pay.

About Your Bill
The charges for your visit to the Emergency Department include:

• Charges for the services provided by the physician and physician assistants
• Separate charges for use of the facility, x-rays, supplies, medicines, etc.

These charges will be billed separately. That is, you and/or your health insurance provider will receive SEPARATE bills: one from Emergency Care Services of New York, P.C. for emergency room physician services, one from the Hospital, and possibly others from physicians who were involved in interpreting tests that may have been conducted.

If you have any questions about your bill from Emergency Care Services of New York, P.C., please call 1-888-952-6772. We will be happy to assist you.

If you have any questions about your Hospital bill, please contact the Oneida Healthcare Business Office at (315) 361-2048 or (315) 361-2087, and a representative will be happy to address your concerns.