Exceptional Careā€¦ Always


Patient Care Services

Exceptional Care...Always, in the "Circle of Care"

Our clinical staff is committed to providing compassionate care to our patients, our community and each other with integrity and excellence. Every day, our caring professionals deliver safe, quality care, meeting the comprehensive needs of our patients in all areas of our hospital. Our first and primary focus is always the patient, and their family, our goal is to exceed their expectations by providing exceptional care always!

Oneida Healthcare is a full service community hospital offering a complete range of health services:

Emergency Room
OHC operates a 24-hour Emergency Services department with specially trained physicians and nurses who are capable of handling a wide variety of conditions.
OHC's Radiology department also operates around the clock for emergency imaging services. When necessary, patients are transported to hospitals in Syracuse or Utica for more specialized care.

Intensive Care / Cardiac Care Unit
For conditions that require constant monitoring and specialized care, our highly skilled ICU/CCU staff has a full complement of modern telemetry equipment at their disposal. ICU/CCU conditions include heart attack & stroke, serious accidents and some post-surgical care. Patients are sometimes stabilized here before being transferred to a hospital in Syracuse, Utica, or other cities.

Oneida Healthcare has a complete suite of state of the art operating rooms with advanced technology, and specially trained staff, ready to accommodate the wide variety of procedures scheduled by our surgeons.
da Vinci -  Oneida Healthcare is the only hospital in Madison & Oneida counties to offer the advanced technology of minimally invasive robotic surgery.  We introduced
robotic single-site Cholecystectomy (gallbladder removal) surgery to Central New York and the Mohawk Valley. Our team of robotic surgeons also perform GYN, prostate and thoracic robotic procedures.

Inpatient - Certain procedures, such as orthopedic surgery, cancer surgery, thoracic surgery, no-scar laparoscopic cholecystectomies (gallbladder removal), etc., require that patients stay in the hospital for several days before they are ready to be discharged. Following recovery, the patient is transported to the Medical/Surgical (4th) floor where OHC's outstanding nursing staffs are ready to continue with their care. The care team can also include Physical Therapy, Respiratory Therapy, Radiology, Discharge Planning and others.

Outpatient/Ambulatory - Today, more and more surgical procedures are delivered on a "same day" basis - The patient comes in the morning for a scheduled procedure and goes home later that same day. This is usually more convenient for the patient and is less costly because additional hospital services are not required. Some of the more common outpatient procedures include:

PE Tubes
Lap Tubal Occlusions
Cysto and Retrograde
Colon Rectal Surgeries
Hernia Repairs
Breast Biopsies
No-Scar Laparoscopic Cholecystectomies (Gallbladder Removal) 

Pre-Admission Testing
For patients who are having outpatient surgery, Oneida Healthcare offers a "one-stop" opportunity to have all outpatient pre-surgical testing done conveniently in one visit. Educational material concerning the surgical procedure is also provided during that visit. Contact your surgeon to arrange for this easy and convenient service. Call Maureen Mosack, RN, Nurse Manager, at 361-2164.

From a Child's Perspective
Coming to the hospital for an outpatient surgical procedure can be pretty intimidating, especially for small children.  That's why our Ambulatory Surgery staff has prepared a special video that answers a lot of the questions children and parents have.  You can follow our young "patient" from her arrival at the hospital to when she leaves at the end of the day.  You'll be introduced to some of the kind and caring people she meets along the way and learn what to expect.  We recommend that parents and children view this informative and helpful video together.  For a free DVD, simply call 361-2164 or send a request to info@oneidahealthcare.org.

OHC operates a specially designed Endoscopy unit on the 3rd floor of the hospital to accommodate the large volume of endoscopic ("Scope") procedures scheduled by our Gastroenterologists and other physicians. Using the latest technology, the physician and specially trained nursing staff are able to offer this highly specialized diagnostic service on an outpatient basis.

Cardiac Testing
Our Cardiopulmonary Department performs a number of sophisticated tests of the heart and Pulmonary system to assist physicians in diagnosing possible problems. The tests are usually performed on an outpatient basis and involve the use of harmless sound waves and drugs to monitor the way your heart performs its function. Some of these tests, such as the stress echocardiogram, require the patient to perform exercises in the cardiac lab in order to evaluate how the heart responds to exertion. All tests performed in our Cardiac Lab are non-invasive.  Our state of the art Pulmonary Function Test (PFT) system is also conveniently located within the department.

 If you haven't found what you're looking for or on our website, call (315) 363-6000 or e-mail us.

Thank you for choosing the "Circle of Care"!