- Patient Feedback Form
- Oneida Health Campus
- Financial Services
- Imaging
- Lab Draws
- Specialty Care
- Family Care
- Corporate
Patient Experience Feedback
At Oneida Health, we take your care seriously. Our goal is to provide exceptional care… always. We encourage you to share your stories, compliments, concerns, and opinions with us. With your patient experience feedback, we can improve our circle of care, together. To share your feedback, please fill out the form below. You can also call us at 315-361-2083 or send us a letter addressed to:
Oneida Health
Attn: Quality Department
321 Genesee Street
Oneida, NY 13421
Oneida Health Breast Care
301 Genesee Street, Suite D
Oneida, NY 13421
- Main Office 315-606-2768
- Patient Financial Services 315-214-2888
Oneida Health Cancer Care
Medical Oncology
604 Seneca Street
Oneida, NY 13421
- Main Office 315-361-2381
- Patient Financial Services 315-361-2087
Radiation Oncology
601 Seneca Street
Oneida, NY 13421
- Main Office 315-361-2351
- Patient Financial Services 315-361-2087
Oneida Health Cardiology Specialists
321 Genesee Street
Oneida, NY 13421
- Main Office 315-606-2705
- Patient Financial Services 315-214-2888
Oneida Health GI Specialists
139 Fields Drive
Oneida, NY 13421
- Main Office 315-361-2385
- Patient Financial Services 315-214-2888
Oneida Health Gorman Imaging Center
139 Fields Drive
Oneida, NY 13421
- Main Office 315-245-2950
- Patient Financial Services 315-361-2087
Oneida Health Hospital
321 Genesee Street
Oneida, NY 13421
- Main Line 315-363-6000
- Patient Experience 315-361-2083
- Patient Billing and Financial Services 315-361-2087
- Patient Scheduling 315-361-2290
- Medical Records/HIM Phone 315-361-2027
- Medical Records/HIM Fax 315-361-2227
- Registration 315-361-2235
- Pre-Admission Testing 315-361-2164
- Maternity 315-361-2065
- Radiology 315-361-2035
- Laboratory 315-361-2020
- Care Transition Services 315-361-2053
- Cardiac Testing 315-361-2275
- Purchasing/Materials Management 315-361-2054
- Medical Staff 315-361-2084
- Plant Operations 315-606-2709
- Volunteer Services & Auxiliary 315-361-2300
Oneida Health Neurology Care
301 Genesee Street
Oneida, NY 13421
- Main Office 315-361-2377
- Patient Financial Services 315-214-2888
Oneida Health Podiatry Care
125 Fields Drive
Oneida, NY 13421
- Main Office 315-361-2205
- Patient Financial Services 315-214-2888
Oneida Health Pulmonary Specialists
600 Seneca Street, Suite 2
Oneida, NY 13421
- Main Office 315-361-7472
- Patient Financial Services 315-214-2888
Oneida Health Rehabilitation & Extended Care (ECF)
323 Genesee Street
Oneida, NY 13421
- Main Office 315-361-2016
- Admissions Office 315-361-2018
- Patient Financial Services 315-361-2018
Oneida Health Seneca Lab Draw
600 Seneca Street
Oneida, NY 13421
- Main Office 315-361-5407
- Patient Financial Services 315-361-2087
Oneida Health Sleep Center
600 Seneca Street
Oneida, NY 13421
- Main Office 315-363-4419
- Patient Financial Services 315-361-2087
Oneida Health Vascular Care
125 Fields Drive
Oneida, NY 13421
- Main Office 315-361-2206
- Patient Financial Services 315-214-2888
Oneida Health Women’s Health
1144 Meadows Drive
Oneida, NY 13421
- Main Office 315-363-9380
- Patient Financial Services 315-214-2888
Oneida Health Wound Care and Hyperbaric Medicine Center
321 Genesee Street
Oneida, NY 13421
- Main Office 315-361-2268
- Patient Financial Services 315-361-2087
- Hospital (Emergency Department, Ambulatory Surgery, Lullaby Center, Intensive Care Unit, Endoscopy, Inpatient, Cardiopulmonary, Imaging Services, Laboratory Services, and Bronchoscopy)
- Cancer Care [Medical & Radiation]
- Canastota Lenox Family Care
- Chittenango Family Care
- Gorman Imaging Center
- Lab Draws [all locations]
- Verona Health Center
- Rehabilitation and Extended Care
- Sleep Center
- Outpatient Therapy
- Wound Care and Hyperbaric Medicine Center
Oneida Health Patient Financial Services
7840 Oxbow Road
Canastota, NY 13032
Download Our Paying Your Medical Bills Brochure
- Customer Service 315-361-2087 OR 315-361-2047
- Financial Counselor 315-361-2230
- Certified Application Counselors 315-361-2230
Please contact the following number if you used any of the following services:
- Breast Care
- Cardiology
- Ear, Nose and Throat Care
- GI Specialists of Oneida
- Neurology Care
- Oneida Health Family Care
- Orthopedics
- Podiatry Care
- Pulmonary Specialists
- Quick Care [Oneida & Camden]
- Tri-Valley [Canastota & Vernon]
- Vascular Care
- Women’s Health
Strategic Solutions Management Corp
Customer Service 315-214-2888
Anesthesia Bill
Customer Service 1-800-511-0115
Oneida Health Gorman Imaging Center
Camden Location
9562 NY-13
Camden, NY 13316
X-Ray (Monday – Friday): 11:00 am – 7:00 pm
Ultrasound: temporarily closed at this location
- Main Office 315-245-2950
- Patient Financial Services 315-361-2087
Oneida Location
139 Fields Drive
Oneida, NY 13421
Monday – Friday: 6:30 am – 5:00 pm
- Main Office 315-361-2345
- Patient Financial Services 315-361-2087
Oneida Health Hospital – Radiology
321 Genesee Street
Oneida, NY 13421
Monday – Friday: 7:00 am – 7:00 pm
Saturday and Sunday: 8:00 am – 12:00 pm
- Main Office 315-361-2035
- Patient Scheduling 315-361-2290
- Patient Financial Services 315-361-2087
Oneida Health Camden Lab Draw
9562 NY-13
Camden, NY 13316
- Main Office 315-245-1388
- Patient Financial Services 315-361-2087
Oneida Health Canastota Lab Draw
115 Center Street
Canastota, NY 13032
- Main Office 315-697-2010
- Patient Financial Services 315-361-2087
Oneida Health Chittenango Lab Draw
153 West Genesee Street
Chittenango, NY 13037
- Main Office 315-510-3682
- Patient Financial Services 315-361-2087
Oneida Health Hospital Lab Draw
321 Genesee Street
Oneida, NY 13421
- Main Office 315-361-2020
- Patient Financial Services 315-361-2087
Oneida Health Northside Lab Draw
1081 Northside Shopping Center
Oneida NY 13421
- Main Office 315-363-1437
- Patient Financial Services 315-361-2087
Oneida Health Seneca Lab Draw
600 Seneca Street
Oneida, NY 13421
- Main Office 315-361-5407
- Patient Financial Services 315-361-2087
Oneida Health Allergy Care
221 Broad Street, Suite 201
Oneida, NY 13421
- Main Office 315-363-5421
- Patient Financial Services 315-214-2888
Oneida Health Breast Care
301 Genesee Street, Suite B
Oneida, NY 13421
- Main Office 315-606-2768
- Patient Financial Services 315-214-2888
Oneida Health Cancer Care
Medical Oncology
604 Seneca Street
Oneida, NY 13421
- Main Office 315-361-2381
- Patient Financial Services 315-361-2087
Radiation Oncology
601 Seneca Street
Oneida, NY 13421
- Main Office 315-361-2351
- Patient Financial Services 315-361-2087
Oneida Health Cardiology Specialists
321 Genesee Street
Oneida, NY 13421
- Main Office 315-606-2705
- Patient Financial Services 315-214-2888
Oneida Health Ear, Nose & Throat Care
221 Broad Street, Suite 201
Oneida, NY 13421
- Main Office 315-363-5421
- Patient Financial Services 315-214-2888
Oneida Health GI Specialists
139 Fields Drive
Oneida, NY 13421
- Main Office 315-361-2385
- Patient Financial Services 315-214-2888
Oneida Health Hearing Care
221 Broad Street, Suite 201
Oneida, NY 13421
- Main Office 315-363-5421
- Patient Financial Services 315-214-2888
Oneida Health Neurology Care
301 Genesee Street
Oneida, NY 13421
- Main Office 315-361-2377
- Patient Financial Services 315-214-2888
Oneida Health Orthopedics
357 Genesee Street
Oneida, NY 13421
- Main Office 315-363-4651
- Patient Financial Services 315-214-2888
Oneida Health Outpatient Therapy
221 Broad Street, Suite 102
Oneida, NY 13421
- Main Office 315-363-8711
- Patient Financial Services 315-361-2087
Oneida Health Podiatry Care
125 Fields Drive
Oneida, NY 13421
- Main Office 315-361-2205
- Patient Financial Services 315-214-2888
Oneida Health Pulmonary Specialists
600 Seneca Street Suite 2
Oneida, NY 13421
- Main Office 315-361-7472
- Patient Financial Services 315-214-2888
Oneida Health Sleep Center
600 Seneca Street, Suite 3
Oneida, NY 13421
- Main Office 315-363-4419
- Patient Financial Services 315-361-2087
Oneida Health Vascular Care
125 Fields Drive
Oneida, NY 13421
- Main Office 315-361-2206
- Patient Financial Services 315-214-2888
Oneida Health Women’s Health
1144 Meadow Drive
Oneida, NY 13421
- Main Office 315-363-9380
- Patient Financial Services 315-214-28885
Oneida Health Wound Care and Hyperbaric Medicine Center
321 Genesee Street
Oneida, NY 13421
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- Main Office 315-361-2268
- Patient Financial Services 315-361-2087
Quick Care
Camden Location
9562 NY-13
Camden, NY 13316
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- Main Office 315-245-5029
- Patient Financial Services 315-214-2888
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Oneida Location
357 Genesee Street
Oneida, NY 13421
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- Main Office 315-363-2123
- Patient Financial Services 315-214-2888
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Oneida Health Canastota-Lenox Health Center
115 Center Street
Canastota, NY 13032
- Main Office 315-697-5272
- Patient Financial Services 315-214-2888
Oneida Health Chittenango Family Care
153 W. Genesee Street
Chittenango, NY 13037
- Main Office 315-687-5100
- Patient Financial Services 315-214-2888
Oneida Health Family Care
9562 NY-13
Camden, NY 13316
- Main Office 315-245-5029
- Patient Financial Services 315-214-2888
Oneida Health Tri-Valley Family Medicine
Vernon Location
3 Curtis Road
Vernon, NY 13476
- Main Office 315-829-2220
- Patient Financial Services 315-214-2888
Canastota Location
7137 Mount Pleasant Road
Canastota, NY 13032
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- Main Office 315-697-2033
- Patient Financial Services 315-214-2888
Oneida Health Verona Health Center
5547 West Main Street
Verona, NY 13478
- Main Office 315-363-3482
- Patient Financial Services 315-214-2888
Quick Care
Camden Location
9562 NY-13
Camden, NY 13316
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- Main Office 315-245-5029
- Patient Financial Services 315-214-2888
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Oneida Location
357 Genesee Street
Oneida, NY 13421
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- Main Office 315-363-2123
- Patient Financial Services 315-214-2888
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Oneida Health
President & CEO
Felissa Koernig, JD, MBA, FACHE
315-361-2300
Provider Recruitment
Kevin Prosser
315-361-2196
kjprosser@oneidahealth.org
Patient Experience
Nina Ridge
Patient Experience Coordinator
315-361-2083
Business Office
Director of Patient Financial Services
315-361-2048
Chief Operating Officer
Mary Parry
Vice President, Operations
315-361-2300
Human Resources
Mark Jordan
Director of Human Resources
315-361-2040
Oneida Medical Practice
Shannon Mathewson
Vice President, Medical Practice Network
315-361-2388
Finance
Jeremiah Sweet
Vice President, Finance
315-361-2300
Marketing and Public Relations
Kevin Prosser
Director of Marketing & PR
315-361-2196
Computer Security Officer
Bill Moran
Vice President, Information Technology & CIO
315-361-2234
Privacy Officer / Corporate Compliance
Renee Olmsted, RHIA
Director of Corporate Compliance
315-361-2117
Foundation
Sara Park
Foundation Director
315-361-2169
Medical Staff
Medical Staff Coordinator
315-361-2084
315-361-2306 – Fax
Rehabilitation and Extended Care (ECF)
Administration
Fortunato Scerbo
Administrator, LTC
315-361-2016
Admissions
Renee MacDonald
Resident Management/Admissions Coordinator
315-361-2018
Activities
Pennie Ostrander
Assistant Activities Director & Volunteer Coordinator
315-361-8313
Nursing
Oneida Health Hospital Nursing
Rhonda Reader, DNS, RN, NEA-BC
Vice President, Clinical Services/CNO
315-361-2330
Rehabilitation and Extended Care Nursing (ECF)
Linda Jo Taylor, RN, BSN
Director of Nursing Long Term Care
315-361-2002
Purchasing/Materials Management
Director of Supply Chain Management
315-361-2054
315-361-2195 – Fax
Volunteer Services & Auxiliary
Director of Volunteer Services
315-361-2300
Plant Operations
Dan Harter
Director of Plant Operations
315-606-2709